COVID-19 Response

As the novel corona virus continues to unfold and change our lives on a daily basis, we would like to take a moment to wish everyone health and safety, and update our clients on the strategies and comments from our stand point.

General Comment

We don’t have a prophetic view into the future. We don’t have a magic wand. But we do have an optimistic outlook and a tremendous amount of faith. Things like this happen from time to time. Granted this is unusual, but these things happen. Let’s all support each other in that distinctly Aussie way during this difficult period.

What the other side of this will look like is not clear, but it doesn’t have to be either. We know there is the other side, and it is up to us all to make it the best it can be. We can all look for opportunity to make the world a better place for everyone including our following generations, by being kind and considering one another during these times. Treating others as we would like them to treat us at this time is a simple and achievable rule to live by.

Who can you help today? Who’s world can you improve today, no matter what your circumstance?

We can help people navigate the Cyber Security and technical aspects, so that’s what we will be focusing on.

Regardless of your political bent, let’s all get behind the government of the day to support them. I’m sure this is very challenging for them as well. Now is no time for political point scoring in my view.

For us, it’s business as usual (well almost)

We are very well positioned to handle situations such as the current one. Our systems and security practices have been in place for a long time and are well tested. Our team are equipped to work remotely already, and this is scalable for us. So please know that we will be there for our clients, in every way possible.

We will be trying to do more work for clients systems remotely where possible. As soon it is safe for all involved, we will be back on site with our excellent team of highly skilled, friendly faces. We will also try to schedule more video chats in the mean time.

For our clients, We’re here to support you.

COVID-19 will mean different things to different parts of our client base. Regardless of how you may be affected by the situation, we are here to help. Our business has an over 30 year history of forging long term relationships with our clients. it is not going to change.

Our success comes from partnering with our clients to be there through thick and thin. Our goal is to allow you to get on with running your business without the headache of IT/ICT or security issues.

Please call our office if you need any assistance at all during these trying times. We are here for you.

Remote Workers – and Cyber Security.

If you need any of your workers to be operating from home or remotely, please contact our office to discuss doing this in the safest manner possible. Also please have a read of this linked in post we have for general guidance.

Financial Hardship

We’re all in this together. Some businesses will prosper in the current conditions, some maybe not so much. We understand that some of our clients may suffer some financial hardship during these times. If this is the case for your business consider the following…

  1. Government incentives and stimulus packages. There’s a lot of them. check them out at You may be surprised at how generous they are.
  2. Banks, The government has given the banks a very clear directive. Help out business. Many Like Macquarie have gone to great lengths to support their clients. Check out your banks website for details.
  3. Ramtech. If you think you may be adversely impacted financially to the point where paying our bills on time may become an issue, contact us early to discuss what options are available for you. We’re here with you for the long haul.


People are the most important. Make sure your family, staff, and clients are the highest priority to keep safe and well. The other issues will follow suit as we prioritise the people first.

Stay safe.
Ross Marston CISSP
Managing Director